A Multi-Functional Management Professional with more than two decades of senior-level experience helping governmental, non-profit, and for-profit entities plan and execute with greater accuracy, efficiency, and effectiveness. Expert at identifying and correcting the weaknesses in organizational process, customer relations, business planning, and go-to-market practices. Adept at developing within startups and mature enterprises the intellectual resources, human and financial assets, and internal enthusiasm critical for building profitable futures. An engaging, creative, and undeterred negotiator with a notable record of success. Trusted, relied upon, and unfailing in delivering notable ROI in consequential situations.k around, and learn all there is to know about us. We hope you enjoy our site and take a moment to drop us a line.
Champion of change researching and understanding all business implications, analyzing current operations, devising modifications, and then acting accordingly to propel organizational progress.
Mission and solution-driven corporate strategist leveraging competencies in development, implementation, achievement, and reporting on the path to realizing the organizational vision, all of which have fostered a reputation for honesty and integrity.
Accomplished executive ensuring maximum results by assessing, modifying, and aligning organization resources including time, people, and money.
Collaborative consensus-builder with driving commitment to create satisfaction providing unparalleled experiences for internal and external audiences.
Service leader building solid external stakeholder interactions, raising awareness, and inspiring advocacy through excellent service and exceeding expectations.
I make strategic visions a reality and aspire to help evolve the organization by providing clear direction and inspiring creative solutions. I excel at accomplishing projects that most think needed but few think possible.
Doubled the operating budget to $40 million by persuading city and state legislators to amend and create authorizations allowing access to government programs providing funding for destination promotion.
Led completion of a “glamping” facility two weeks ahead of a shortened schedule and under budget by engaging local and international government entities and expediting from US manufacturers delivery of luxury trailers used as guest housing.
$1.5 million in yearly lease payments avoided by leveraging the organization’s reputation as a sought-after tenant during contract negotiations.
Exceeded visitor and revenue projections for a multi-purpose entertainment venue by surveying competitive properties and using the findings to generate operational and funding best practices.
Implemented a method of accumulating marketing funds dedicated to city promotion by gaining the support of hotel owners and government officials for the addition of a use-specific fee to hotel-room rates.
$0 in net cost realized for a 10-year, $2 million football-stadium-suite lease by negotiating the sale of unused tickets to a partner company.
$6 million positive cash-flow reversal achieved by designing and installing operational and budgeting processes that controlled spending and directed plan implementation at all levels of the organization.
250% increase in bookings generating $1 billion in incremental economic impact contributed by devising and directing implementation of a strategy that won voter approval for constructing the city’s only attached convention-center hotel.
$250,000 of squandered expenses eliminated and more manager’s time made available for revenue-producing activities by revising standard operating procedures and streamlining internal review / approval routines.
Assured future funding for continued operations and expansion projects by directing two annual, contract-required financial audits for separate and consolidated organizations that earned no-findings compliance with GAAP standards.
Speeded realization of long-term goals and saved hundreds of thousands in operating costs by instituting a rolling three-year strategic plan that arranged priorities, routed resources, and measured progress.
300+% revenue increase to $40+ million produced by constructing and overseeing implementation of a rolling, three-year strategic plan that guided the prioritization of revenue-producing activities.
$2 million in frequent mid-year budget cuts avoided by conducting monthly one-on-one consulting sessions with an eight-member executive team providing external expertise that refined forecasting procedures.
Formulated and garnered legislative authorization of a revenue-generating funding model that removed sole reliance on government appropriations and furthered automatic approval of the annual budget.
Two-million-unit increase (500%) in the number of room-night bookings attained by implementing a marketing campaign that targeted the formerly overlooked leisure, large meeting, and event segments.
Multiplied event bookings by steering the creation of the event industry’s first diversity and inclusion department and working closely with the local press and through speaking engagements to publicize the action.
Eclipsed previous years’ volume of repeat business by forming and publicizing an internal effort to train the organization’s customer-facing sections in delivering exceptional customer service.
Won international recognition for the organization as the city’s sole booker of large meetings and events by driving an effort to meet the extensive accreditation requirements of the global authorizing institution.
$40 million recurring budget fostered in part by persuading initially reluctant city officials to free incremental taxes assessed on meetings and events for use as incentives to attract groups to the community.
Millions in operating expenses skirted each year by leveraging a history of consistent results to gain acceptance by legislators and regulatory agencies of requested changes to legal restrictions.
Secured approval of a $40+ million budget from two governing bodies with dissimilar goals and interests by employing compelling diplomacy and effectively explaining plan nuances through frequent communications.
$15 million in additional funding granted compared to 20% budget decreases to sister departments by quantifying the size of returns possible from expanded investment in the department’s programs.
International success with the Owner and Chief Navigation Officer of Directions Consulting Group
$40M Increase by securing cooperation of government and private sector
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